How clinics, salons, restaurants, agents, workshops, schools and dozens of other businesses set up a WhatsApp AI agent, with the boundaries that keep each one safe. 84 articles, written by the team that builds ReplyKit.
How aircon servicing and installation companies use a WhatsApp AI agent: service prices per unit, chemical wash versus general service, installation quotes by unit and site, booking by technician team and area, maintenance reminders, and the fault diagnosis that stays with the technician.
How architecture practices, engineering consultancies and design firms use a WhatsApp AI agent for enquiry intake: services and typical project types, fee structures in general terms, the qualifying questions for a new project, consultation bookings, document requests, and what stays with the professionals.
How baby and children's product stores use a WhatsApp AI agent: stock and price questions, age and safety suitability from manufacturer information, gift registries and wrapping, delivery and assembly, warranty and returns, and the health and feeding questions that go to a person.
How a barbershop uses a WhatsApp AI agent: price and service questions, walk-in versus booking, barber-specific bookings, queue and wait time questions, kids' cuts, and the simple rules that keep a busy Saturday from filling the owner's phone.
How a bicycle shop uses a WhatsApp AI agent: stock and price questions, frame sizing guidance from your chart, servicing bookings and turnaround, parts and accessory questions, group ride and event information, and the mechanical diagnosis that stays with the mechanic.
How independent bookshops and stationery stores use a WhatsApp AI agent: title and stock enquiries, special orders and lead times, school and office bulk lists, gift wrapping and delivery, events and signings, and the recommendations that stay with the booksellers.
How colleges, universities and private higher education providers use a WhatsApp AI agent for admissions: programme and fee questions, entry requirements by qualification, intake and deadline dates, application steps, counsellor appointment bookings, and what stays with admissions counsellors.
How a dental clinic uses a WhatsApp AI agent: price and treatment questions from a published list, appointment booking with reminders, insurance and panel questions, post-treatment care answers, and the emergency and clinical questions that always go to the clinic staff or dentist.
How car detailing, ceramic coating and window tinting shops use a WhatsApp AI agent: package and price questions by vehicle size, tint film choices and legal limits, booking by bay and duration, drop-off and collection, warranty questions, and what stays with the technician.
How fashion boutiques and independent clothing stores use a WhatsApp AI agent: availability by size and colour, holds and reservations, fitting appointments, styling requests, alterations and delivery, exchanges, and the personal styling advice that stays with the boutique staff.
How funeral service providers, casket companies and bereavement care businesses can use a WhatsApp AI agent with great care: immediate handover for a death, clear first-steps information, package and pricing questions, pre-planning enquiries, religious and cultural service details, and the strict tone and boundaries the situation requires.
How hardware stores and building material dealers use a WhatsApp AI agent: stock and price questions, bulk and contractor pricing rules, delivery areas and charges, order taking with site details, photo-based product identification, and what stays with the counter staff.
How martial arts schools, dance studios and performing arts centres use a WhatsApp AI agent: class schedules by age and level, trial bookings, fees and uniforms, grading and recital questions, absence and make-up rules, and what stays with the instructor.
How a nail salon or lash studio uses a WhatsApp AI agent: service and price questions, design photo requests, booking by technician and duration, deposits and late policies, removal and infill questions, and the allergy and reaction messages that go to a person.
How charities, NGOs and community organisations use a WhatsApp AI agent: donation methods and receipts, volunteer sign-up and shift questions, programme and eligibility information, event details, in-kind donation rules, and the beneficiary requests and safeguarding matters that always go to a person.
How plant nurseries and garden centres use a WhatsApp AI agent: plant availability and prices by size, care information from your own care sheets, delivery and condo access, pot and soil questions, landscaping enquiry intake, and the plant-doctor diagnosis that stays with the nursery staff.
How private and international schools use a WhatsApp AI agent for admissions: curriculum and fee questions, intake dates and age placement, entrance assessment steps, campus tour bookings, document checklists, transport and boarding questions, and what stays with the admissions team.
How security guard providers, alarm installers and access control companies use a WhatsApp AI agent: service and package enquiries, quote intake for guarding contracts, site survey bookings, monitoring and maintenance questions, and the live incident, false alarm and existing-client messages that go straight to the operations desk.
How sports, camping and outdoor equipment stores use a WhatsApp AI agent: stock and price questions, sizing from brand charts, rental bookings and deposits, servicing (racquet stringing, ski and bike tune-ups), club and team bulk orders, and the technical fit advice that stays with staff.
How tyre shops and car battery services use a WhatsApp AI agent: tyre size and price questions by brand, stock checks, battery models by car, mobile replacement bookings, alignment and balancing prices, warranty questions, and the roadside emergency that reaches a person fast.
How aesthetic clinics and medispas use a WhatsApp AI agent to answer treatment, price and downtime questions from approved content, book consultations, send pre-treatment instructions, and keep medical claims and advice with the doctor.
How water filter dealers, aircon retailers and appliance shops use a WhatsApp AI agent to answer model, price, promotion, installation and maintenance questions, take order and installation details, and handle filter-replacement and service enquiries.
How bakeries, home bakers and cake studios use a WhatsApp AI agent to answer menu, size, price, lead-time and dietary questions, take custom cake order details including design references, and manage peak-season volume.
How bridal boutiques, gown rental shops and wedding attire studios use a WhatsApp AI agent to answer package, price, rental and alteration questions, check date availability, and book fitting and viewing appointments.
How car rental companies use a WhatsApp AI agent to answer daily and weekly rates, vehicle availability, driver requirements, deposits and pickup logistics, collect booking details, and hand payment and damage matters to staff.
How car workshops, tyre and battery shops, detailers and tinting services use a WhatsApp AI agent to answer price and availability questions, collect the car model and problem, book a bay, and remind customers to come in.
How catering companies, cloud kitchens and meal-prep services use a WhatsApp AI agent to answer menu, per-head price, minimum order, dietary and delivery questions, collect event details, and take standard orders.
How residential and commercial cleaning companies use a WhatsApp AI agent to quote by home size and service type, collect address and access details, book one-off and recurring cleans, handle reschedules, and keep complaints and quality issues with staff.
How confinement centres and postnatal care providers in Malaysia and Singapore use a WhatsApp AI agent to answer package, price, room and meal questions, check availability by expected due date, and book tours, while care questions stay with nursing staff.
How small courier, last-mile delivery and freight companies use a WhatsApp AI agent to quote rates by weight and zone, explain coverage and cut-offs, book pickups, and handle tracking questions from a status note or a tracking link.
How coworking spaces, serviced offices and meeting-room providers use a WhatsApp AI agent to answer membership and pricing questions, book tours and meeting rooms, and handle day-to-day member questions about access, WiFi and facilities.
How daycare centres, preschools and kindergartens use a WhatsApp AI agent to answer fees, hours, curriculum and enrolment questions, book tours, and collect enrolment interest, with strict boundaries around children's data and welfare.
How dive shops, water sports centres, island hopping and adventure activity operators use a WhatsApp AI agent to answer trip, price, certification, equipment, weather and pickup questions, collect participant details, and book trips and courses.
How driving schools and independent instructors use a WhatsApp AI agent to answer package, price and licence-process questions, collect learner details, book lessons and theory classes, and send reminders.
How nursing homes, elderly care centres and home nursing agencies use a WhatsApp AI agent to answer families' questions about care levels, fees, facilities, admission process and availability, and book visits, with resident care and medical matters strictly with nursing staff.
How computer, phone and electronics retailers use a WhatsApp AI agent to answer product spec, price, stock, warranty and financing questions, take reservation and order details, and hand trade-ins, technical troubleshooting and repairs to staff.
How event venues, banquet halls, function rooms and community spaces use a WhatsApp AI agent to answer capacity, package, price, catering and date questions, check availability from a booked-dates note, collect event details, and book site visits.
How florists, gift shops and hamper businesses use a WhatsApp AI agent to answer delivery, pricing and customisation questions, take order details including card messages and delivery windows, and survive peak days like Valentine's and Mother's Day.
How freelancers, consultants, coaches and independent professionals use a WhatsApp AI agent to answer service, process and rate questions, qualify enquiries on scope, timeline and budget, and book discovery calls, so client work is not interrupted.
How furniture, mattress and home furnishing stores use a WhatsApp AI agent to answer size, material, price, stock and delivery questions, take order details, and book showroom visits or delivery slots.
How neighbourhood grocers, mini markets, wet market stalls and specialty food shops use a WhatsApp AI agent to take shopping lists as text or voice notes, check items and prices from a list, quote delivery by area, and pass complete orders to the team.
How gyms, yoga and pilates studios, martial arts schools and personal trainers use a WhatsApp AI agent to answer membership, schedule and price questions, book trial sessions, and follow up with leads who go quiet.
How maid and domestic helper agencies use a WhatsApp AI agent to answer fee, process, timeline and document questions, collect employer requirements, and book consultations, with placement decisions and helper welfare strictly with staff.
How plumbers, electricians, aircon servicing, cleaning, pest control and renovation contractors use a WhatsApp AI agent to qualify jobs, collect photos and addresses, quote fixed services, and book site visits.
How small hotels, boutique guesthouses, homestays and short-stay hosts use a WhatsApp AI agent to answer check-in, amenity, location and availability questions, capture direct booking enquiries, and hand payment and complaints to staff.
How solar, CCTV, alarm and smart home installers use a WhatsApp AI agent to answer package and process questions, collect property details and photos, explain what affects price, and book site surveys.
How licensed insurance and takaful agents use a WhatsApp AI agent for enquiry intake, document checklists, claims-process explanations and appointment booking, while product recommendations, quotes and advice stay with the licensed agent as regulation requires.
How small IT support companies, managed service providers and web design agencies use a WhatsApp AI agent to triage support requests, answer service and pricing questions, collect project briefs, and book discovery calls.
How jewellery and gold shops use a WhatsApp AI agent to answer daily gold rate, product, sizing, customisation and appointment questions, take custom order details, and keep valuations, buybacks and negotiation with staff.
How landscaping companies, gardeners and lawn care services use a WhatsApp AI agent to answer service and pricing questions, collect garden size, photos and access details, quote standard maintenance plans, and book site visits for design work.
How language schools, English centres and IELTS prep providers use a WhatsApp AI agent to answer course, level, schedule, fee and exam-prep questions in any language, book placement tests and trial classes, and hand placement decisions to teachers.
How laundry, dry-cleaning and pickup-and-delivery laundry services use a WhatsApp AI agent to answer price, turnaround and care questions, book pickups, and handle order-status enquiries.
How small law firms, accounting and tax practices, company secretaries and consultants use a WhatsApp AI agent for client intake, document checklists, fee schedules and appointment booking, without ever giving legal or financial advice.
How motorcycle dealers, bike workshops and parts shops use a WhatsApp AI agent to answer model, price, loan and test-ride questions, quote standard services by model, check parts from a stock note, and book service bays and test rides.
How moving companies, storage providers and man-with-van services use a WhatsApp AI agent to answer rate and coverage questions, collect move details and inventory, quote standard moves, and book surveys and moving dates.
How music schools, art studios and dance academies use a WhatsApp AI agent to answer course, teacher, fee and schedule questions, book trial lessons by instrument or class, and manage term enrolments.
How small online shops and Instagram sellers use a WhatsApp AI agent to answer product, size, stock, delivery and return questions from their own catalogue, take order details, and hand payment and disputes to a person.
How optical shops and eye clinics use a WhatsApp AI agent to answer eye test, lens, frame, contact lens and price questions, book eye examinations, and handle collection and repair enquiries, while prescriptions and eye health stay with the optometrist.
How pest control companies use a WhatsApp AI agent to answer treatment, price, safety and preparation questions, collect pest type, property details and photos, quote standard treatments, and book inspections or treatments.
How pet groomers, boarding kennels, pet shops and veterinary clinics use a WhatsApp AI agent to answer price, availability and requirement questions, book appointments by pet size and breed, and keep anything medical with the vet.
How community pharmacies use a WhatsApp AI agent to answer product availability, price, opening-hours and delivery questions, take repeat-order details, and hand every question about symptoms, dosage or interactions to the pharmacist.
How mobile phone, tablet and laptop repair shops use a WhatsApp AI agent to quote fixed repairs by model, check parts availability from a stock note, book drop-offs, and answer turnaround and warranty questions.
How portrait, family, newborn, graduation and passport photo studios use a WhatsApp AI agent to answer package, price, session-length and preparation questions, book sessions, and handle print and file collection enquiries.
How physiotherapy, chiropractic, osteopathy and sports rehab clinics use a WhatsApp AI agent to answer price, insurance and preparation questions, book assessments per therapist, send reminders, and hand every clinical question to the practitioner.
How printing, signage and packaging shops use a WhatsApp AI agent to quote standard print jobs from a price list, collect file and quantity details, explain turnaround and artwork requirements, and hand custom and large-format quotes to staff.
How property managers, joint management bodies and strata management offices use a WhatsApp AI agent to answer residents' questions about fees, facilities, rules and forms, log fault reports with photos, book facilities from a note, and route emergencies.
How property agents use a WhatsApp AI agent to answer listing questions instantly, qualify buyers and tenants with the right questions, book viewings, and follow up, while staying inside advertising rules.
How recruitment agencies and staffing firms use a WhatsApp AI agent to answer candidates' and clients' questions, collect candidate details and CVs, screen against published requirements, and book interviews, with hiring decisions and offers strictly with recruiters.
How interior designers and renovation contractors use a WhatsApp AI agent to answer scope and process questions, collect property type, size, budget range and floor plans, and book site visits, while quotes and design stay with the team.
How restaurants and cafes use a WhatsApp AI agent to answer menu, halal, allergy and parking questions, take reservations, and handle Friday-night volume without a phone ringing in the kitchen.
How hair salons, barbers, nail studios and spas use a WhatsApp AI agent to answer price and availability questions, book appointments into real slots, send reminders and cut no-shows.
How specialist clinics (cardiology, orthopaedics, ENT, dermatology, fertility and others) use a WhatsApp AI agent to answer referral, insurance, preparation, fee and appointment questions, book consultations per doctor, and keep every clinical question with the doctor.
How futsal centres, badminton halls, pickleball and tennis courts use a WhatsApp AI agent to answer rate and availability questions, book courts by time slot, take deposits by policy, and handle peak-hour demand without a counter queue.
How hostels, student accommodation operators and room rental businesses use a WhatsApp AI agent to answer room, rent, deposit, contract, facility and location questions, check availability by intake, and book viewings, in the student's language.
How swimming schools, tennis academies and private coaches use a WhatsApp AI agent to answer level, schedule, fee and venue questions, book trial lessons per coach, handle make-up class requests, and keep safety and progress questions with staff.
How tailors, alteration shops and custom clothing makers use a WhatsApp AI agent to answer price, turnaround and fabric questions, book fitting appointments, take alteration details with photos, and manage festive-season rushes.
How tattoo and piercing studios use a WhatsApp AI agent to answer pricing basis, artist availability, age and ID rules, aftercare and deposit questions, collect design references, and book consultations, while quotes and design stay with the artist.
How traditional Chinese medicine clinics, acupuncture and herbal practices use a WhatsApp AI agent to answer service, price, physician-schedule and preparation questions in Chinese, English or Malay, book consultations, and keep every clinical question with the physician.
How skill training centres, vocational schools, coding bootcamps and professional certification providers use a WhatsApp AI agent to answer course, schedule, fee, certification and funding questions, collect registrations of interest, and book info sessions.
How travel agencies, tour operators, dive shops and activity providers use a WhatsApp AI agent to answer package, price, date and visa-document questions, capture travel dates and group size, and hand qualified enquiries to a consultant.
How tuition centres, enrichment schools and private tutors use a WhatsApp AI agent to answer parents about levels, schedules, fees and teachers, book trial classes and follow up before the intake fills.
How used car dealers use a WhatsApp AI agent to answer questions about listed cars, mileage, year, price and loan options as published, qualify buyers on budget and trade-in, and book test drives, while negotiation stays with the salesperson.
How wedding planners, photographers, caterers, florists, DJs and venue owners use a WhatsApp AI agent to answer package questions, check date availability, collect event details, and book consultations without losing the enquiry to the next vendor.
How clinics and dental practices use a WhatsApp AI agent to answer patients in seconds, book real slots, send reminders and cut no-shows, with medical-content rules.