WhatsApp AI agent for training centres: course dates, fees, certification and registration handled before the intake fills
Training enquiries spike before every intake and every funding deadline. The questions are consistent: next date, fee, certification, whether funding applies, and how to register. The trainers are training. An AI agent answers from the course sheet, collects the registration of interest, and books the info session.
Quick answer
Put a WhatsApp AI agent on your centre's number with courses, intake dates, fees, certification details, funding information exactly as published, entry requirements and the registration process as knowledge. It answers questions, collects the enquirer's details and course of interest, books info sessions, and hands funding eligibility, placement and fee negotiation to staff. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Courses, outcomes, duration, format, trainer profiles as published.
- Intake dates, schedules and seats remaining from a note you update.
- Fees, payment plans, and certification awarded.
- Funding and subsidy information exactly as you publish it, with no eligibility promises.
- Entry requirements and the registration process with documents needed.
- Registration of interest: name, contact, course, intake, saved to the lead's card.
- Info session booking, with a reminder.
Keep with a person
- Funding eligibility for a specific person.
- Recognition of prior learning and placement decisions.
- Fee negotiation, refunds and deferrals.
- Corporate training proposals.
Funding: quote the page, not the outcome
Government and employer funding schemes are where training enquiries get sensitive. Put the published rules in the knowledge word for word, with the source, and instruct the agent to say "eligibility is confirmed by our admissions team; here is what the scheme says" and hand over. A promise the agent makes about a subsidy is a promise you have to honour, and our terms make clear the agent speaks for you.
Setup for a centre
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Upload the course catalogue and fee sheet; write funding rules as published, with sources.
- Keep an intake note with dates and seats remaining.
- Add info sessions as a service.
- Instruct the boundaries: no eligibility promises, placement and negotiation to staff.
- Connect the number through Meta's sign-in and test with "am I eligible for the subsidy?".
Frequently asked questions
Can the agent confirm funding eligibility?
No. It quotes the published rules and hands eligibility to admissions.
Does it know intake dates and seats?
From an intake note you update.
Can it register students?
It collects a registration of interest with the details admissions needs; formal registration and payment stay with the office.
Can it book info sessions?
Yes, with a reminder.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Fill the intake without a phone bank
Course sheet, intake note, funding rules as published, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.