WhatsApp AI agent for language schools: levels, schedules, fees and placement tests answered in the enquirer's own language
A language school's enquiries arrive in the languages its students do not yet speak well. A Mandarin speaker asking about English classes wants the answer in Mandarin. The counsellor speaks two languages; the enquiries come in six. An AI agent answers each in kind and books the placement test.
Quick answer
Put a WhatsApp AI agent on your school's number with courses by language and level, schedules, fees, exam-prep options and the placement process as knowledge. It replies in the enquirer's language, collects their target language, current level, goal and availability, and books a placement test or trial class. Level decisions, visas and fee negotiation stay with staff. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Courses by language, level and format: group, private, online, corporate.
- Schedules, intake dates, class sizes and duration.
- Fees, registration, materials, and published discounts.
- Exam preparation: IELTS, TOEFL, HSK, JLPT and others you offer, with exam dates you publish.
- Placement test and trial class booking into real slots, with a reminder.
- Collecting target language, current level, goal, availability and contact.
- Replies in the enquirer's language across more than 30 languages.
Keep with a person
- Placement decisions after the test.
- Student visa and immigration questions beyond published checklists.
- Fee negotiation, refunds and transfers.
- Progress of a current student.
Answering in the language they have
Write the knowledge base once in English. The agent detects the enquirer's language and replies in it, keeping course names, teacher names and the address unchanged. Set the tone instructions to plain, simple sentences, since many enquirers are learners in the language you teach. The multilingual guide covers the details.
Setup for a school
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Upload the course catalogue and fee sheet; write the placement process as text.
- Add placement tests and trial classes as services with times.
- Instruct the boundaries: level decisions to teachers, visas to the office.
- Connect the number through Meta's sign-in and test in three languages.
Frequently asked questions
Can the agent reply in the enquirer's language?
Yes, in more than 30 languages, from one knowledge base written in English.
Can it book placement tests?
Yes, into real slots with a reminder. The level decision after the test stays with teachers.
Does it answer exam-prep questions?
Yes, from the exam-prep courses and dates you publish.
Can it help with student visas?
Only from published checklists; cases go to the office.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Answer in Mandarin, book the English test
Courses, fees, placement slots, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- DataReportal, Digital 2025: Malaysia · WhatsApp is the most used messaging platform in Malaysia
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.