ReplyKit

WhatsApp AI agent for renovation and interior design: qualify the project, collect the floor plan, book the site visit

Renovation enquiries are expensive to answer well. Each one needs the property type, the size, the rooms, a budget range and ideally a floor plan before anyone can say anything useful, and a designer on site cannot collect that. An AI agent collects it in the first conversation, so the designer's first message is already a site-visit slot.

By Ritchie, ReplyKit · Published 5 September 2026 · 7 min read

Quick answer

Route enquiries to a WhatsApp AI agent with your services, process, portfolio links and indicative price ranges as knowledge. It explains how you work, collects property type, size, rooms, budget range, timeline and floor-plan photos onto the lead's card, and books a site visit or consultation. Quotes, design and anything about a live project stay with the team. ReplyKit does this from $29 a month.

What the agent handlesThe five questions before a site visitSetup for a firmFAQ

What the agent handles

Automate

  • Your services and specialities, and the process from consultation to handover, with typical timelines.
  • Indicative price ranges you choose to publish, by scope, marked as subject to site visit.
  • Portfolio links and past project types.
  • The qualification: property type, size, rooms involved, budget range, timeline, whether the unit is vacant.
  • Floor plans and photos: described and attached to the lead for the designer.
  • Site visit and consultation booking into real slots, with a reminder.
  • Payment schedule and deposit policy as written.

Keep with a person

  • Quotes, itemised or otherwise. The agent never prices a project.
  • Design opinions: colours, layouts, materials for a specific space.
  • Anything about a project already in progress: schedules, defects, variations.
  • Disputes and complaints.

The five questions before a site visit

  1. "Is this a condo, landed home, or commercial space, and roughly how many square feet?"
  2. "Which rooms are we looking at?"
  3. "Do you have a budget range in mind?" Offer bands if it helps: under 30k, 30 to 80k, above 80k.
  4. "When are you hoping to start, and is the unit vacant?"
  5. "Could you send the floor plan or a few photos?"

Then two site-visit slots. Every answer lands on the lead's card, so the designer arrives knowing the scope and the budget. Our guide to lead qualification on WhatsApp covers the general approach.

Setup for a firm

  1. Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; details in Meta's messaging limits explained
  2. Paste your website for services and portfolio; write the process and payment schedule as text.
  3. Decide on price ranges. Publish bands or none; the agent will never invent one.
  4. Add site visits and consultations as services with hours.
  5. Instruct the five questions and the boundaries: no quotes, no design opinions, live projects to the project manager.
  6. Connect the number through Meta's sign-in and test with a floor plan photo and "how much for this?". It should ask the questions and offer a site visit.

Frequently asked questions

Can the agent give a renovation quote?

No. It shares indicative ranges you publish, collects the scope and floor plan, and books a site visit. Quotes stay with the team.

Does it handle floor plans and photos?

Yes. It describes them, attaches them to the lead, and asks the follow-up questions the designer would.

Can it answer questions from clients mid-project?

Instruct it to hand those to the project manager. Live projects need a person.

Does it book site visits?

Yes. Set site visits as a service with your team's availability, and it offers real slots and reminds.

How much does it cost?

From $29 a month for one number and 1,000 replies. Firms with several designers use the $49 Growth plan.

Arrive at the site visit already briefed

Five questions, floor plan attached, slot booked. 7-day free trial.

Start free
Written by Ritchie, ReplyKitPart of the small team in Malaysia that builds and runs ReplyKit. Writes about WhatsApp automation, AI customer service and small business lead response.

How we know this. Renovation enquiries are long, photo-heavy and budget-sensitive, and the qualification sequence here is what ReplyKit customers in the trade ask the agent to run before a designer gets involved. Product figures in this article (limits, prices, per-reply costs) are taken from ReplyKit as it runs today and are re-checked when we update the page. Where we cite outside research, the source is linked below. We sell ReplyKit, so read our product claims with that in mind; we say where a different tool or no tool is the better choice. About ReplyKit.

Sources and further reading

  1. Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
  2. Lead Response Management Study (2007) · the five-minute window for contacting a new lead
  3. WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
  4. ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work

Related reading

ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.