WhatsApp AI agent for cleaning companies: quote by home size, book the first clean, and manage weekly schedules without a scheduler at a desk
Cleaning is priced by size and frequency, booked by slot, and rescheduled constantly. All three are conversations a desk scheduler has by hand, dozens of times a day. An AI agent quotes from the size table, books the slot, and handles "can we move Tuesday to Thursday?" while the team is out cleaning.
Quick answer
Put a WhatsApp AI agent on your company's number with prices by home size and service type, frequency discounts, what is included, add-ons, coverage areas, access and supplies policy as knowledge. It quotes, collects address, access details and preferences, books one-off and recurring cleans into real slots, and handles reschedules by policy. Quality complaints, damage claims and custom commercial quotes stay with staff. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Prices by home size and type: studio, 2-room, 3-room, landed, office by square feet, and by service: regular, deep, move-out, post-renovation.
- Frequency discounts, what is included and excluded, add-ons like fridge or oven.
- Coverage areas, travel fees, minimum hours.
- Booking one-off and recurring cleans into real slots, with reminders and reschedules by policy.
- Access and supplies: key handover, whether you bring supplies, pets, parking.
- Collecting address, size, preferences and access notes onto the lead's card.
- Cleaner arrival windows and what to expect.
Keep with a person
- Quality complaints and re-cleans.
- Damage or loss claims.
- Custom commercial contracts.
- Cleaner assignment changes and HR matters.
Recurring schedules in the chat
Set cleaning slots as services by duration and team, with availability by day. A customer asking for "weekly, Tuesday mornings" gets the real Tuesday slots, books one, and the recurring rule is noted on the lead for the team to set up. Reschedules follow your notice policy, stated before booking. Reminders go out the day before each visit, which cuts locked-out cleaners, the most expensive no-show in the trade.
Setup for a company
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Write the price table by size and service, one line each, plus inclusions and policies.
- Add cleaning slots as services by duration and team.
- Instruct the intake and boundaries: address, access and preferences; complaints to staff.
- Connect the number through Meta's sign-in and test with "3-room condo, weekly, how much and can you start Tuesday?".
Frequently asked questions
Can the agent quote a clean?
Yes, from your price table by home size and service type, with frequency discounts and add-ons you list.
Can it book recurring cleans?
It books the first slot and notes the recurring rule for the team; reminders go out before each visit.
Does it handle reschedules?
Yes, by your notice policy, in the same chat.
What about complaints?
Handed to a person immediately, with an apology.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Quote by size, book by slot
Price table, coverage, slots by team, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.