WhatsApp AI agent for pest control: identify the enquiry, quote the standard treatment, book the inspection, route the emergency
Pest control customers message in mild panic with a photo: what is this, is it dangerous, how much to get rid of it, can you come today. The technician is under a house. An AI agent answers what it safely can from your treatment list, collects the property details and photo, quotes standard treatments, and books the inspection.
Quick answer
Put a WhatsApp AI agent on your company's number with treatments by pest type, standard prices by property size, what each includes, preparation and safety instructions, warranty terms and coverage areas as knowledge. It collects pest type, property type and size, photos and address, quotes standard treatments, books inspections or treatments, and routes urgent cases. Diagnosis from photos, complex infestations and health questions stay with technicians. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Treatments by pest: ants, cockroaches, termites, rodents, bed bugs, mosquitoes, with standard prices by property size.
- What each treatment includes, number of visits, warranty, and follow-up.
- Preparation and safety: what to move, how long to stay out, pets and children, as written.
- Intake: pest type as described, property type and size, photo, address, urgency, saved to the lead's card.
- Inspection and treatment booking into real technician slots, with a reminder.
- Coverage areas and contract options for recurring service.
- Replies in the customer's language.
Keep with a person
- Identifying a pest from a photo with certainty, or judging severity. The agent books an inspection.
- Quotes for termite treatment and complex infestations after inspection.
- Health questions about bites, chemicals or reactions: a doctor or the technician.
- Warranty claims and complaints.
Photos: describe, do not diagnose
The agent can describe a photo and match it to your treatment list at a general level ("that looks like it could be termite damage; our termite inspection is free and we can come Thursday"), but instruct it never to state a species or severity as fact. The inspection is where the technician confirms, and booking it fast is the whole job. Health questions about bites or chemical exposure get the technician or a doctor, never the agent.
Setup for a company
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Write treatments and prices by pest and property size, one line each, plus preparation and warranty.
- Add inspections and treatments as services by technician area.
- Instruct the boundaries: no species or severity claims, health to a person, urgent cases flagged.
- Connect the number through Meta's sign-in and test with a photo of an insect and "is this dangerous?".
Frequently asked questions
Can the agent identify a pest from a photo?
It describes the photo and points to the likely treatment category, but books an inspection rather than stating a species or severity.
Can it quote?
Standard treatments by pest and property size from your list. Termite and complex cases are quoted after inspection.
Does it book inspections?
Yes, into technician slots by area, with a reminder.
What about health questions?
Handed to the technician or referred to a doctor. The agent does not advise.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Book the inspection before the panic spreads
Treatments by pest, prices by size, technician slots, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- ReplyKit Acceptable Use Policy · what we refuse to automate
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.