WhatsApp AI agent for motorcycle dealers: model prices, loan info, service slots and parts availability answered while the bay is busy
A motorcycle shop's WhatsApp mixes buyers asking about models and loans with riders asking about service prices and parts. The mechanic is in the bay and the salesperson is with a customer. An AI agent answers both streams from the model list and books the bay or the test ride.
Quick answer
Put a WhatsApp AI agent on your shop's number with model prices and variants, loan information as published, service prices by model, a parts stock note, test ride and service booking rules, and hours as knowledge. It answers sales and service questions, quotes standard services by model, checks parts availability, books test rides and service slots, and hands loan approvals, trade-ins, diagnosis and complaints to staff. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Model prices, variants, colours, availability and promotions from your list.
- Loan and instalment information as published: down payment, tenure, documents, no approvals.
- Service prices by model: minor and major service, tyres, brake pads, chain and sprocket.
- Parts availability from a stock note, and ordering lead times.
- Test ride and service bay booking into real slots, with reminders.
- Requirements for a test ride: licence, ID, helmet.
- Hours, location, and warranty terms as written.
Keep with a person
- Loan approval and trade-in valuation.
- Diagnosis of a fault the rider describes; the agent books an inspection.
- Custom modifications and unlisted parts.
- Warranty claims and complaints.
Sales and service on one number
Instruct the agent to tell the two apart from the first message. "How much for the new model?" is sales: answer, offer a test ride, collect contact and financing interest. "Y15 minor service how much?" is service: quote by model, offer a bay slot. Both land in the leads list with the right stage. The car workshop guide and used car dealer guide cover the two halves in more depth.
Setup for a shop
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Upload the model price list and the service price list by model; write loan info and requirements as text.
- Keep a parts stock note for fast-moving items.
- Add test rides and service bays as services.
- Connect the number through Meta's sign-in and test with a sales question and a service question.
Frequently asked questions
Can the agent quote a service?
Yes, standard services by model from your list. Faults are booked for inspection, not diagnosed.
Does it know parts stock?
From a stock note you keep for fast-moving parts, with ordering lead times.
Can it arrange a loan?
It explains published loan information and documents. Approval stays with the finance partner.
Can it book test rides?
Yes, into real slots, after stating the licence and ID requirements.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Quote the service, book the test ride
Model and service price lists, parts note, slots, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.