WhatsApp AI agent for bridal boutiques: packages, availability and fitting appointments answered between brides
Brides message boutiques in the evening after scrolling Instagram, with a wedding date and a screenshot. The boutique is mid-fitting. The bride shortlists whoever replies with prices and a viewing slot. An AI agent replies with the packages, checks the date, and books the viewing.
Quick answer
Put a WhatsApp AI agent on your boutique's number with rental and purchase packages, prices, what is included, alteration policies, a booked-dates note and appointment hours as knowledge. It answers package and price questions, checks the wedding date against your bookings, collects the bride's date, size range and style notes, and books a viewing or fitting. Custom gowns and payment stay with the studio. ReplyKit does this from $29 a month.
What the agent handles
Automate
- Rental and purchase packages, prices, inclusions, deposit and return rules.
- Date availability from a booked-dates note, so two brides are not promised the same gown on the same weekend.
- Alteration policy, fitting schedule and turnaround.
- Screenshots brides send: describes the style and points to similar pieces you have described.
- Collecting wedding date, size range, budget and style notes onto the lead's card.
- Viewing and fitting appointment booking, with a reminder.
- Location, parking, what to bring to a fitting.
Keep with a person
- Custom gown quotes and design consultations.
- Contracts, deposits, payment and refunds.
- Changes to a confirmed rental.
- Complaints.
Keeping dates honest
For rental, availability is per gown per weekend. Keep a booked-dates note by gown name and update it after every contract; instruct the agent to check it and to offer a viewing for alternatives when a gown is taken. For purchase, the constraint is lead time; put it in the knowledge with the last order date before a wedding. The same discipline runs wedding vendors.
Setup for a boutique
- Use a dedicated number. ReplyKit connects your number through Meta's official WhatsApp Business Platform: keep the number you already use in the WhatsApp Business app and the agent works alongside it, or add a dedicated number. Personal WhatsApp numbers cannot be connected. Keep your long-standing number out of it; see Meta's messaging limits explained
- Upload the package sheet and paste your Instagram or website; write policies as text.
- Keep a booked-dates note by gown and update it after every contract.
- Add viewings and fittings as services with hours.
- Instruct the boundaries: custom quotes and contracts to the studio.
- Connect the number through Meta's sign-in and test with a screenshot and a wedding date.
Frequently asked questions
Can the agent tell a bride if a gown is free on her date?
Yes, from a booked-dates note by gown that you update after every contract.
Does it understand screenshots?
It describes the style and points to similar pieces you have described in the knowledge.
Can it book fittings?
Yes, into real slots with a reminder.
Will it quote custom gowns?
No. It collects the reference and details and books a design consultation.
How much does it cost?
From $29 a month for one number and 1,000 replies.
Book the viewing before the bride scrolls on
Packages, booked dates, fitting slots, connect your number through Meta's sign-in. 7-day free trial.
Sources and further reading
- Harvard Business Review, The Short Life of Online Sales Leads (Oldroyd, McElheran, Elkington, 2011) · firms that responded within an hour were about seven times more likely to qualify the lead
- WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
- ReplyKit, Will WhatsApp ban my number for automation? · how Meta's messaging limits and quality rating work
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. This article is general guidance for running a small business, not legal, financial or regulatory advice.