Gallabox pricing in 2026: plan prices in rupees, what AI credits buy, and Gallabox's WhatsApp API rates for India

Gallabox's current pricing is built around AI agents: every plan comes with AI credits, and the WhatsApp AI agent starts on the middle plan. There is also no monthly option. This guide lays out the plans in rupees, dollars and dirhams, the per-message rates, and two bills for Indian businesses.

By Ritchie, ReplyKit · Published 17 October 2026 · 7 min read

Gallabox plans and prices

Gallabox has three self-serve plans, Basic, Essential and Advanced, plus Enterprise. You pay quarterly or yearly; yearly saves 20% on rupee and dollar prices and 25% on dirham prices.

Checked October 2026 on Gallabox's pricing page. Each plan includes one WhatsApp Business API number, one Instagram account and one website widget. Basic adds chatbot flows, basic forms, catalog and payments and a 48-hour support SLA; Essential adds drip campaigns, an inbox AI copilot, ads attribution and full API access with onboarding support; Advanced adds lead pipelines, appointment booking management, dynamic forms and custom roles.

There is no free plan. The 7-day trial needs no card and includes 500 AI credits and ₹200 ($2) of conversation credit, and Gallabox says it does not charge automatically when the trial ends.

How much do you pay up front?

Because Gallabox bills per quarter or per year, the first payment is several months of plan fees at once. This is what leaves your account on day one, in rupees before GST.

Calculated from the per-month prices on Gallabox's page. Quarterly plans cancel at the next cycle; Gallabox says annual plans are not refunded mid-term. If you are unsure about volumes, a quarter is the smallest commitment available and a sensible first step. Message charges are separate, billed as pass-through usage with Gallabox's markup on your invoice.

What Gallabox AI credits cover

An AI credit is Gallabox's meter for AI work: AI replies, rewrites, translations, knowledge base lookups and scoring conversations against outcomes all draw from the same monthly balance. You get an alert at 80% use.

• Plan credits reset each billing cycle and do not carry over.
• Top-ups come in blocks of 5,000 credits at ₹1,000 a block. They roll over and do not expire. The dollar price is shown as $10 on the add-on card and $18 in the FAQ, so confirm before you buy.
• Per-task cost is not published on the pricing page, so watch your first month's usage to learn how many credits a typical AI reply uses.

The important limit is not the credit count but the channel. On Basic, AI agents run on your website only. To have AI answer WhatsApp, you need Essential, which is ₹5,599 to ₹6,999 a month.

Gallabox WhatsApp API pricing per message

WhatsApp messages are billed separately from the plan. Gallabox says these fees are charged by Meta and appear on your invoice with Gallabox's markup, which is discounted on Enterprise.

Gallabox rates from its per-message pricing documentation, effective 1 October 2026; Meta rates from Meta's pricing page and rate cards. The markup works out to about 15%.

Gallabox's documentation spells out the October change clearly. Service messages are now billed at the utility rate after the first 1,000 per phone number each calendar month, and utility templates inside the 24-hour window are billed from the first one, outside that 1,000 allowance. Before 1 October both were free. Messages customers send you remain free, as do messages in a free entry point window from a click-to-WhatsApp ad.

For India specifically, our WhatsApp chatbot guide for India covers local habits and rules, and the API pricing explainer covers the categories.

Users, channels and one-time fees

Worked bills: a Kochi agency and a Hyderabad clinic

Both are hypothetical, at Gallabox's published rates, before GST.

Is Gallabox good value?

For Indian and Gulf businesses that want broadcasts, drip campaigns, click-to-WhatsApp ads tracking and AI agents on the official API in one place, Gallabox is solid value on Essential, especially billed yearly. AI credits are bundled rather than sold as a separate product, the AI agent covers WhatsApp, Instagram and web, and Advanced adds AI voice on WhatsApp and phone calls.

The catches: there is no monthly plan, so you commit for at least a quarter; the WhatsApp AI agent is not on Basic; and the 15% markup on every message adds up for high-volume senders.

A practical way to decide: if you will use AI on WhatsApp, start on Essential billed quarterly, watch the AI credit meter and message charges for one cycle, then move to yearly only if the volumes look stable. If you only need an inbox and reminders, Basic billed yearly is the cheapest official-API setup in this guide's examples.

Alternatives to Gallabox

We make ReplyKit, so weigh our view accordingly.

• Interakt has monthly billing and unlimited agents, with AI agents as an add-on.
• AiSensy starts free and has the lowest paid entry price, with a separate AI add-on.
• ReplyKit is monthly, from $29 with 1,000 AI replies that answer on WhatsApp and your website, book appointments with reminders and log leads, with no per-message fees. It connects through Quick Connect, an unofficial QR pairing method rather than the WhatsApp Business API; Meta does not sanction it and a number can be restricted, so read will WhatsApp ban my number and use a dedicated number. You see one plain notice before connecting, and pressing Connect accepts section 3 of our Terms. It sends no broadcasts or campaign sequences and has no Instagram, so the Kochi agency's launch campaign belongs on Gallabox or similar.

Compare ReplyKit vs Gallabox and the Gallabox alternatives list, see ReplyKit's pricing, or start a 7-day trial with no card.

Frequently asked questions

ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. Prices for other vendors are taken from their public pricing pages as checked in October 2026 and may change. This article is general guidance, not financial advice.