Interakt pricing in 2026: plan prices, what you pay per WhatsApp message in India, and what the AI agents add

Interakt is popular with Indian Shopify brands because the entry price is low and the commerce features are deep. The full cost depends on three choices: plan, billing period and how many messages you send, because Interakt's per-message rate changes with your plan. Here is each number, checked on Interakt's own pages.

By Ritchie, ReplyKit · Published 17 October 2026 · 7 min read

Which Interakt plan do you need?

Pick Starter if you only need a shared WhatsApp inbox and campaigns, Growth if you sell on WhatsApp with a catalog and checkout, and Advanced if you need branching chatbots and automatic chat assignment. The AI agents need Growth or Advanced.

Feature list from Interakt's pricing page, checked October 2026. Unlimited agents is a real advantage over seat-priced tools: a ten-person team pays the same plan price as a two-person team.

Interakt prices in rupees and dollars

Interakt shows rupee prices to Indian businesses and US dollar prices elsewhere, and offers monthly, quarterly and yearly billing. The yearly discount is 20%, which is large enough to matter.

Rupee prices are from the price list built into Interakt's pricing page, and are shown "+taxes", so GST is added. On the dollar list, the monthly Starter at $12 covers Instagram only; WhatsApp on Starter is sold quarterly or yearly. Interakt also sells a Sales CRM option with 5 sales agent seats and extra sales agents at ₹499 a month each. Every plan has a free trial button, though the page does not state the trial length.

Monthly, quarterly or yearly: which billing period is cheapest?

Yearly, by a clear margin, but only once you know the plan fits. Here is what a year of Growth costs in rupees on each billing period, before taxes.

A sensible path is one month on monthly billing to test your real message volumes, then a switch to yearly. The ₹6,000 saved on Growth covers about 6,000 marketing messages at Interakt's Growth rate, which for many small stores is two months of campaigns.

Interakt per-message pricing in India

Interakt charges per delivered message at its own rates, and the rate drops slightly as you move up a plan. All of them sit above Meta's list price, except on Enterprise, which Interakt advertises with no markup.

Interakt rates are from its WhatsApp pricing page; Meta's are from Meta's pricing page and its rupee rate card effective 1 October 2026. Marketing carries roughly a 10% to 12% markup. Utility is where the gap is widest: ₹0.160 on Starter is about 39% above Meta's ₹0.115, which adds up for a store sending thousands of order updates.

Remember what changed on 1 October 2026. Service replies inside the 24-hour window are now charged after the first 1,000 per number each month, and utility templates are charged even when sent inside that window. Messages customers send you, and messages in a free entry point window opened by a click-to-WhatsApp ad, stay free. Interakt's own summary is that your total WhatsApp bill is the subscription plus template charges above the free limit.

How much do Interakt's AI agents cost?

The WhatsApp AI Agents add-on bundles three agents, sales, lead qualification and customer support, that run at the same time. It is only available on Growth and Advanced.

• In US dollars: $74.99 a month, $224.99 a quarter or $899.99 a year, on top of Growth or Advanced.
• On the rupee price card: ₹2,499 a month plus taxes, including 100 free AI messages, then $0.011 per AI message beyond 100.

Both versions appear on the same pricing page, so ask Interakt which applies to your account before you budget. Either way, AI replies are WhatsApp service messages, so they also count toward Meta's 1,000 free service messages and are charged per message after that.

Two Interakt bills, worked out

Hypothetical businesses, at Interakt's published rates, before GST.

Should you pay for Interakt?

Yes, if you are an Indian online store. The Shopify and WooCommerce features, WhatsApp catalog and checkout, cash-on-delivery to prepaid flows and unlimited agents give a lot for ₹1,999 to ₹2,799 a month on yearly billing. The per-message markups are modest on marketing.

Think twice if you are a service business that mostly answers questions. The AI agents are a separate add-on with a small included allowance, utility templates carry the biggest markup, and you are paying for commerce tools you will not open.

One more check before you sign: if most new customers reach you through click-to-WhatsApp ads, a large share of your replies will fall inside free entry point windows and cost nothing in message fees, which makes any official provider cheaper in practice than the rate card suggests. Our WhatsApp Business API pricing guide explains how those windows work.

Other tools worth quoting

We make ReplyKit, so weigh our view accordingly.

• AiSensy has a free plan and a ₹1,500 Basic plan, with its own AI add-on.
• Gallabox includes AI credits in every plan but bills quarterly at minimum.
• ReplyKit suits clinics, labs, tutors and agents whose WhatsApp is mainly inbound questions and bookings: $29 a month for 1,000 AI replies, booking with reminders, a leads CRM and a website assistant, with no per-message charges. It connects through Quick Connect, which is unofficial QR pairing, not the WhatsApp Business API; Meta does not sanction it and a number can be restricted, so read will WhatsApp ban my number and use a dedicated number. Before connecting you see one plain notice, and pressing Connect accepts section 3 of our Terms. It has no broadcasts, templates, Shopify app or payments, so the Surat brand belongs on Interakt.

Read ReplyKit vs Interakt and the best Interakt alternatives, or see ReplyKit's prices and try it for 7 days with no card.

Frequently asked questions

ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. Prices for other vendors are taken from their public pricing pages as checked in October 2026 and may change. This article is general guidance, not financial advice.