Gallabox vs Interakt: which is better value for AI on WhatsApp?

Gallabox now sells itself as an AI agent platform; Interakt sells itself as a WhatsApp commerce platform with AI you can add. Both are official WhatsApp Business API providers priced in rupees. This guide is for Indian teams, especially education, services and online sellers, who want AI answering WhatsApp and need to know which route costs less over a year.

By Ritchie, ReplyKit · Published 25 October 2026 · 7 min read

What are the two routes to AI on WhatsApp?

On Gallabox, AI comes with the plan: every plan has a monthly AI credit balance, and the AI agent answers on WhatsApp from the Essential plan upward. On Interakt, AI is an add-on: you choose Growth or Advanced for the commerce features, then add the WhatsApp AI Agents bundle. Gallabox charges more for the plan; Interakt charges for AI separately and for usage beyond a small allowance.

Both connect through Meta's official API with Meta's per-message charges on top, both offer broadcasts, a team inbox and Instagram, and both are aimed at Indian businesses first. Our Gallabox pricing and Interakt pricing guides cover each in full; this page is the head-to-head.

What does it cost to switch AI on?

From Gallabox's and Interakt's pricing pages in October 2026, rupees before 18% GST. Gallabox does not publish how many credits one WhatsApp reply uses, so its 2,000 credits are not the same as 2,000 replies; check usage in the trial.

What do 12 months cost by team size?

Here is one year with a WhatsApp AI agent, yearly billing, before GST and message charges. Interakt's figure uses the rupee AI card and excludes AI messages beyond the 100 a month included.

Interakt's unlimited agents make the gap grow with every hire. Its catch is AI usage: an AI agent that sends 3,000 replies a month would add about 2,900 × $0.011, roughly $32 a month, on the rupee card. Even with that, Interakt stays cheaper at every size above. Gallabox's case rests on what you get for the extra: AI across WhatsApp, Instagram and web, a copilot for staff, drip campaigns, ads attribution and free onboarding support on Essential.

How do message rates compare for Indian numbers?

Gallabox's rates are from its per-message pricing documentation, Interakt's from its conversation pricing page, Meta's from its rupee rate card, all effective 1 October 2026. Interakt is cheaper on marketing and service; Gallabox is cheaper on utility. A business that sends many reminders and order updates should weigh that utility line.

What does a Pune course team pay in a month?

A hypothetical online course company in Pune has six counsellors. In a month it sends 5,000 marketing messages about new batches, 1,500 demo class reminders (utility) and 4,000 service replies (3,000 billable), and wants AI to handle about 2,000 of those replies. Rupees, yearly billing, before GST.

Interakt is cheaper this month by roughly ₹1,250 before the dollar overage, and the margin is thinner than the plan prices suggest because marketing volume dominates both bills. If the counsellor team grows to ten, Gallabox adds ₹4,800 a month in users while Interakt adds nothing. Our guide for tuition centres covers what AI should and should not answer for an education business.

How to estimate your own bill in seven steps

1. Count your people who will log in. Above 6, add Gallabox's ₹1,200 per extra user; Interakt adds nothing.
2. Count marketing messages per month: list size times campaigns. Multiply by each rate above.
3. Count utility messages: reminders, confirmations, order updates. Multiply by each rate.
4. Count service replies, subtract 1,000 per number for Meta's free allowance, and multiply the rest.
5. Estimate AI replies. On Interakt's rupee card, subtract 100 and multiply by $0.011. On Gallabox, watch the trial to learn credits per reply.
6. Add the plan on the billing period you will actually choose.
7. Add 18% GST to the plan and, where your invoice shows it, to message credit.

Replies to customers who arrive from Click-to-WhatsApp ads may be free inside Meta's free entry point window, which Meta says may stay open for up to 7 days, so ad-led businesses can lower step 4.

Where is each genuinely better?

Weighing either against a third option? See Wati vs Gallabox or AiSensy vs Interakt.

For small teams that only need answers and bookings

We make ReplyKit, so read this as our view. If your WhatsApp is inbound questions and appointment requests rather than campaigns or a store, ReplyKit answers from your own content, books into real open slots with a reminder about 24 hours before, and keeps a simple hot, warm and cold leads list, from $29 a month with AI replies included and no Meta fees. It connects by QR code as a linked device, which is unofficial and not sanctioned by Meta, so a number can be restricted; we recommend a dedicated number. It has no broadcasts, Instagram, catalog checkout or official API, so if you need those, Gallabox or Interakt is right. Otherwise, compare the plans or try it free for 7 days.

Frequently asked questions

ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. Prices for other vendors are taken from their public pricing pages as checked in October 2026 and may change. This article is general guidance, not financial advice.