ReplyKit vs Zoho SalesIQ: cheap per-operator website chat with the Zobot builder and WhatsApp from the Basic plan, against a WhatsApp-first AI agent
Zoho SalesIQ is website visitor tracking and live chat with a bot builder called Zobot, priced per operator at some of the lowest rates in the category, and part of the wider Zoho suite. Its pricing page lists WhatsApp from the Basic plan, through the official API. ReplyKit starts from WhatsApp and adds a website assistant. Here is how they line up.
Quick answer
Choose Zoho SalesIQ if you run on Zoho (CRM, Desk, Books), want website live chat with visitor tracking at a low per-operator price (free plan; paid from $7 to $20 per operator a month billed yearly, or $10 to $25 monthly), and are happy to build bot flows in Zobot, with WhatsApp available from the Basic plan via the API plus Meta fees. Choose ReplyKit if WhatsApp is the main channel and you want a knowledge-based AI agent with booking and a CRM included, without building flows, from $29 flat. ReplyKit is $29, $49 or $99 a month with AI replies included (1,000, 5,000 or 20,000 a month), no Meta per-message fees, a website assistant, booking, a CRM and inbox, and a 7-day free trial. It connects by QR pairing, which is instant and needs no approval but is not sanctioned by Meta for automation, so a number can be restricted; we enforce per-number limits and recommend a dedicated number.
Side by side
Rival prices and features are as listed on the vendor's public pricing page when we checked in October 2026 and are summarised in US dollars; they change, so confirm on the vendor's page. ReplyKit's figures are current. We sell ReplyKit, and we have tried to say plainly where the other tool is the better choice.
| ReplyKit | Zoho SalesIQ | |
|---|---|---|
| Built for | WhatsApp AI agent with website assistant | Website live chat, visitor tracking, bot builder |
| Pricing | $29, $49, $99 a month flat | Free plan; $7 to $20 per operator a month billed yearly, $10 to $25 monthly |
| AI | Included; answers from knowledge base | Zobot flows and Zia Agents from Basic; Answer Bot on Enterprise |
| QR pairing to your number, no Meta fees | Official API from Basic; Meta fees | |
| Website chat | Assistant widget, one line of code | Full live chat with visitor tracking, core strength |
| Zoho integration | CSV export | Native with Zoho CRM, Desk and the suite |
| Booking | Into your slots with reminders | Via Zoho Bookings or flows |
| CRM | Lead stages, Won and Lost | Zoho CRM |
| Setup | 15 minutes, no flows | Flows built in Zobot |
| Number risk | Restriction possible | Low on the API |
Where SalesIQ wins
- Price per operator for a website chat team, including a free plan.
- Visitor tracking and website analytics around the chat.
- The Zoho suite if your CRM and helpdesk are already there.
- Multiple channels including LINE and WeChat from the Basic plan, and the sanctioned WhatsApp API.
SalesIQ's tiers are on its pricing page.
Where ReplyKit wins
- WhatsApp with no Meta fees on any plan, including the cheapest.
- Knowledge, not flows. Paste the website and price list and the agent answers free text; see an FAQ bot without coding.
- Booking in the chat with reminders.
- Flat price regardless of how many people use the inbox.
The honest caveat on our side, repeated in every comparison: ReplyKit pairs with your number as a linked device. It is instant and free of Meta fees, and it is not sanctioned by Meta, so a number can be restricted. Rivals on the official API do not carry that risk and pay Meta per message instead. The trade-off is in API vs QR pairing and our ban guide.
ReplyKit plans: Starter $29 (1 number, 1 agent, 1 website assistant, 1,000 replies), Growth $49 (3 numbers, 5 agents, 5 website assistants, 5,000 replies, follow-up nudges), Pro $99 (15 numbers, unlimited agents, 20,000 replies). Extra replies are $10 per 1,000. AI is included and there are no Meta fees. Details in what it costs.
Who should choose which
- Zoho-centric business with a website chat team: SalesIQ.
- WhatsApp-led small business: ReplyKit.
- Want visitor tracking and analytics: SalesIQ.
- Want the AI to answer without building flows: ReplyKit.
Frequently asked questions
Does Zoho SalesIQ support WhatsApp?
Yes. Zoho's pricing page lists WhatsApp among the messaging channels from the Basic plan, through the official API, so Meta's per-message fees apply. The free plan does not include it.
How much is Zoho SalesIQ?
A free plan for three operators and 100 operator chats a month, then per operator: Basic $10 a month or $7 billed yearly, Professional $17 or $12.75, and Enterprise $25 or $20, as published in October 2026.
Is SalesIQ's bot an AI agent?
Zobot is a flow builder. Zia Agents start on Basic, and the Answer Bot that replies from your articles is on Enterprise. ReplyKit answers from a knowledge base without flows on every plan.
Can ReplyKit connect to Zoho CRM?
By CSV export of leads. There is no native integration.
Which is cheaper for WhatsApp AI?
It depends on team size. SalesIQ Basic starts at $7 per operator a month billed yearly and includes WhatsApp, with Meta's fees on top; its Answer Bot, which replies from your articles, is on Enterprise at $20 per operator billed yearly. ReplyKit is $29 flat for the whole team, with knowledge-based AI and no Meta fees.
WhatsApp AI on the cheapest plan
No flows, no Meta fees, booking included. 7-day free trial.
Sources and further reading
- Zoho SalesIQ, Pricing (checked October 2026) · per-operator prices, free plan limits, plan features and WhatsApp channel
- Meta, WhatsApp Business Platform pricing · per-message pricing for the official API, for comparison
- WhatsApp Business Messaging Policy · opt-in, opt-out and prohibited-use rules every business must follow
ReplyKit is an independent product and is not affiliated with or endorsed by Meta or WhatsApp. ReplyKit is an independent product and is not affiliated with Zoho or Meta. Rival prices and features are as published in October 2026 and may change.